Frequently AskedQuestions

A full-time hire gives you one person, one salary, and one set of skills. DesignerDuo gives you a senior pair that can think strategically, design well, and support your agency without the overhead of hiring, managing, and replacing staff.

Your subscription gives you unlimited design requests, white-label support, direct access to the duo, fast turnaround, and work across product UI, landing pages, websites, sales pages, and marketing assets. We also handle live implementation inside Webflow, Framer, Unbounce, ClickFunnels, HubSpot, WordPress, Shopify, and more.

Yes. We work behind your brand and stay invisible to your clients unless you want us involved. Your agency keeps the relationship, the credit, and the client-facing position.

We are currently only taking 3 agencies a month. We intentionally keep capacity limited so we can stay close to every client and protect quality. That means fewer agency partners, stronger communication, and better long-term results.

We use the tools that make sense for the work and your workflow. That usually includes Figma, Canva, and Illustrator for design, plus the platform your build lives in, Webflow, Framer, WordPress, Shopify, Unbounce, or HubSpot.

Most requests are completed within 1-3 business days. Turnaround times depend on the complexity of the task, but we prioritize both speed and quality.

You will work directly with the designer duo, Subash and Ishu. No project managers, no freelancer pool, and no handoff chain.

You can submit requests via Trello. Each task goes into your design queue and is delivered one by one.

As soon as you subscribe to the plan, we'll quickly add you to your very own Trello board. This process usually takes about an hour to complete from the time you subscribe. Once you accept the invite to Trello, you're ready to start.

We build feedback into the process. Leave comments in Figma, Canva, Trello, or send Loom feedback. We refine, then ship.

Yes, we sometimes take standalone projects too.

Yes, you can pause when you do not have enough design work to fill up the entire month. Perhaps you only have one or two design requests at the moment. That's where pausing your subscription comes in handy.

Billing cycles are based on a 30-day period. Let's say you sign up and use the service for 15 days, and then decide to pause your subscription. This means that the billing cycle will be paused and you'll have 15 days of service remaining to be used anytime in the future.

We don't compromise on quality of work and also don't do refunds issued past the first week of service. No refunds are provided for completed work.

You keep the work completed during your active period, and you can return when the timing is right. We keep the process simple and transparent.

We build the page directly inside your client's account, Webflow, Framer, WordPress, Shopify, Unbounce, Leadpages, HubSpot, ClickFunnels, GoHighLevel, and more. We take the approved design and turn it into a live page inside that platform, so the handoff is clean and the page ships faster.

Only if they fit our scope. Otherwise, no.

Yes. We can work across multiple client brands as long as the process stays organized.

Our core offer is designed as a complete partnership, but implementation is part of how we help agencies move from concept to launch. If you need something highly specific, we can discuss fit during onboarding.

We do not want to hand over work that feels off. If something is not landing, we refine it together until it meets the standard your agency needs.

Yes. If your app or site was built in Lovable, Gamma, Relume, Replit, or another AI builder, we log into your existing project and improve it in place, not a rebuild from zero. That means real design polish plus the content and structure an AI first pass usually skips, without losing what already works.

Our team focuses on design: UI, UX flows, and the visual system. If your MVP needs backend, auth, or code-level fixes, that sits outside our core scope, but we can coordinate with a trusted dev partner or work alongside your own engineers so the design and engineering work move together.